CONTACT US
Keep the message specific: tell us the subject, identify the item or order, and explain the help you need.
Order and delivery help
For an existing order, email contact@menniubi.com with the order number and the email address used at checkout. Do not send your full card number, security code or password.
We serve the United States market. Processing takes an estimated 2–5 business days, followed by 7–15 business days in transit after dispatch. See the Shipping Policy for rates, delays and order changes.
Product details to include
For overalls, jumpsuits and tops, check the measurements and the selected size and colour on the individual listing. Workwear-inspired is a style description, not a claim of protective equipment or workplace certification.
For a product question, send the product name or link and the selected option to contact@menniubi.com.
Return requests
Request deadline: 30 days after delivery. Count from receipt of the order, not purchase. You need to contact us during that period; it is not a requirement for the returned parcel to arrive within the same 30 days.
Email contact@menniubi.com first. Customer service will reply with the return instructions and address; the registered address is not a return address. There is no return processing fee. The Return and Refund Policy explains condition, postage and refunds.
Choose a privacy or content subject
Use contact@menniubi.com for privacy and intellectual-property enquiries as well. A subject such as “Privacy request” or “Content concern” helps identify the issue. Read the Privacy Policy or Intellectual Property Rights page for relevant details.
Company and contact details
Menniubi operated by HONG KONG HONGTOU TECHNOLOGY LIMITED.
Company Name：HONG KONG HONGTOU TECHNOLOGY LIMITED
BRN：80564519
Registered business address: Room B53, 2nd Floor, Phase 1, Kui Sheng Industrial Building, 36-40 Dalianpai Road, Kwai Chung, New Territories, Hong Kong
This is our registered business address and is not a return address.
Customer service and privacy enquiries: contact@menniubi.com
Telephone:+852-94465863