Product Care and Use
This page provides general clothing-selection and care information for Menniubi, operated by HONG KONG HONGTOU TECHNOLOGY LIMITED. Item-specific product information and the garment's care label should guide how you use and care for an item.
Check the individual item
Review the selected size, measurements, colour and listed composition before ordering. Do not assume that garments sharing a size label have identical measurements or that an item has a material, lining or feature that is not listed. Email contact@menniubi.com with the product link if you need a detail clarified.
Follow the care label
Use the washing, drying, ironing and cleaning directions attached to the garment. This page does not replace those instructions or make a blanket promise that every item is machine-washable, colourfast, waterproof or suitable for high-temperature drying. If the label is missing or unclear, ask us before cleaning the item.
Use descriptions as clothing information
Style and fit descriptions explain appearance and garment shape. They are not medical advice, a therapeutic claim, a protective-equipment certification or a guarantee of a particular result. Product photographs may include styling pieces that are not supplied with the selected item.
Problems with an item
If an item arrives damaged, defective or different from what you ordered, email us with the order number and relevant photographs. Return or refund requests can be submitted within 30 days after delivery under our Return and Refund Policy. Contact us for the return address before sending anything back. This care information does not remove your rights concerning faulty or misdescribed goods.
Business and contact information
Menniubi operated by HONG KONG HONGTOU TECHNOLOGY LIMITED.
Registered business address: Room B53, 2nd Floor, Phase 1, Kui Sheng Industrial Building, 36-40 Dalianpai Road, Kwai Chung, New Territories, Hong Kong
This is our registered business address and is not a return address.
Customer service: contact@menniubi.com
Telephone:+852-3054795